Effective Date: July 10, 2026
Last Updated: July 10, 2026
These Terms of Service ("Terms") are a legally binding agreement between you ("you", "your", or "Artist") and MOM GLOBAL LLC (ОсОО «МОМ Глобал»), a limited liability company registered in the Kyrgyz Republic under registration number 330811-3301-ООО, TIN 02806202610063, with its registered office at 316 Chui Avenue, Bishkek, Kyrgyz Republic ("MOM", "we", "us", or "our"), governing your access to and use of the MOM platform available at momlabel.ai, including all related tools, features, applications, and services (collectively, the "Service").
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
MOM is an AI-powered career platform for music artists — "an AI label in your pocket." The Service helps artists understand their creative identity, plan their development, and produce promotional content. Depending on your subscription plan, the Service may include:
The Service is under continuous development. Certain features may be offered in beta, modified, replaced, or discontinued as the Service evolves. Where a feature is marked as beta or early access, it is provided for evaluation and may be less stable than the rest of the Service.
You must be at least 16 years old to use the Service. By using the Service, you represent and warrant that you are 16 years of age or older and have the legal capacity to enter into these Terms. If you use the Service on behalf of a company or another person, you represent that you are authorized to bind them to these Terms.
We do not knowingly collect personal data from, or provide the Service to, anyone under 16. If we become aware that a user is under 16, we will terminate the account and delete associated personal data as described in our Privacy Policy.
You must provide accurate, current, and complete information when registering and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at legal@momlabel.ai if you suspect unauthorized access. We are not liable for losses caused by unauthorized use of your account resulting from your failure to safeguard credentials.
You may register only one personal account unless we expressly permit otherwise. Accounts are personal to you and may not be sold, transferred, or shared.
4.1 Order Processing by Paddle. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries related to payments, billing, and handles returns. When you purchase a subscription, you enter into a transaction with Paddle, subject to Paddle's Buyer Terms, and your payment data is processed by Paddle — MOM does not store your card details.
4.2 Plans and Pricing. Available subscription plans, features, and current prices are listed on our Pricing page. Prices may include or exclude applicable taxes (VAT, GST, sales tax) depending on your location; the exact amount is shown at checkout. We may change prices for future billing periods with at least 14 days' prior notice to your registered email; price changes never apply retroactively to a period you have already paid for.
4.3 Auto-Renewal. Subscriptions renew automatically at the end of each billing period (monthly or annual, as selected) unless cancelled before the renewal date. You can cancel at any time in your account settings or via the Paddle receipt link; cancellation takes effect at the end of the current paid period, and you retain access until then.
4.4 Free Tier and Trials. We may offer a free tier, trials, or promotional credits. Free features are provided "as is," may be changed or withdrawn at any time, and usage limits may apply. Where a trial converts into a paid subscription, we will state this clearly before you provide payment details.
We want you to be confident trying MOM:
This policy does not limit any non-waivable rights you have under the consumer protection laws of your country of residence (including the EU Consumer Rights Directive and equivalent laws in Canada, Australia, and elsewhere).
6.1 What is Your Content. "Your Content" means everything you submit to the Service (questionnaire answers, texts, music tracks, lyrics, photos, videos, voice recordings) and everything the Service generates for you at your direction using AI ("AI Output") — including texts, images, scripts, press materials, and videos featuring your digital likeness.
6.2 You Own Your Content. As between you and MOM, you retain all rights, title, and interest in Your Content, including AI Output. MOM claims no ownership of your music, your image, your voice, or the content you create with the Service. To the extent MOM holds any rights in AI Output generated for you, MOM assigns them to you upon creation, subject to payment of applicable fees.
6.3 License You Grant Us. So that we can operate the Service, you grant MOM a limited, worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, and display Your Content solely for the purposes of: (a) providing and operating the Service for you (including processing by the AI sub-processors listed in our Privacy Policy); (b) performing technical operations such as backups, caching, and migrations; and (c) using de-identified, aggregated data derived from usage of the Service to improve the Service and its prompts. This license does not permit us to sell Your Content, use your likeness or voice in marketing without your separate written consent, or train publicly available foundation models on your identifiable content. The license ends when you delete the relevant content or your account, except for (i) content already shared publicly by you, (ii) backup copies retained for the limited period described in the Privacy Policy, and (iii) de-identified aggregated data that no longer identifies you.
6.4 Your Responsibility for Your Content. You represent and warrant that: (a) you own Your Content or hold all rights necessary to use it with the Service; (b) uploading and processing Your Content as described in these Terms does not infringe the rights of any third party (including copyright in musical compositions and sound recordings, performers' rights, and privacy/publicity rights); and (c) where Your Content includes any person other than you, you have obtained that person's explicit, documented consent (see also Section 8.3). You are solely responsible for how you use AI Output outside the Service, including compliance with the rules of platforms where you publish it.
6.5 Similarity of AI Output. You acknowledge that AI-generated output is probabilistic: output generated for other users from similar inputs may be similar or identical to your AI Output. We cannot guarantee uniqueness, and identical or similar output generated independently for other users does not infringe your rights in your AI Output.
The Service — including its software, design, user interface, prompts and prompt engineering, AI pipelines, models configuration, databases, trademarks (including "MOM" and momlabel.ai branding), and all content provided by us (excluding Your Content) — is owned by MOM or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own artistic career (or, for authorized business accounts, for the artists you represent) in accordance with these Terms. You may not copy, modify, reverse engineer, scrape, resell, or create derivative works of the Service except as permitted by law that cannot be contractually waived.
Feedback you voluntarily provide about the Service may be used by us without restriction or compensation.
This section applies to features that create a digital replica of a real person's face, body, or voice ("Digital Likeness Features"), including the Digital Avatar, voice cloning, and AI video tools.
8.1 Your Likeness Only. You may create a digital avatar or voice clone only of yourself, or of another individual for whom you have obtained prior, explicit, written, and revocable consent that covers AI replication of their face and/or voice. Creating a digital replica of any real person without such consent is strictly prohibited and may violate applicable law (including, among others, the Tennessee ELVIS Act, other US state right-of-publicity and digital-replica laws, and analogous laws elsewhere).
8.2 Your Warranties. Each time you upload photos, video, or voice recordings for Digital Likeness Features, you represent and warrant that: (a) the materials depict you, or a person whose documented consent you hold and can produce on request; (b) the person depicted is at least 16 years old; and (c) your use of the resulting content will comply with applicable law and platform rules.
8.3 Consent Records. Where you use another person's likeness with consent, you must keep the signed consent record for as long as the content exists and provide it to us within 7 days upon request. We may suspend content or features pending verification.
8.4 Prohibited Uses of AI Media. You must not use Digital Likeness Features or AI Output to: impersonate any person; create sexually explicit content involving a real person's likeness; create content depicting minors; deceive others into believing synthetic content is authentic in a manner that causes or is likely to cause harm (including fraud, defamation, election manipulation, or non-consensual intimate imagery); or violate any person's rights of publicity, privacy, or personality.
8.5 Transparency and Marking of AI Content. Content generated by the Service may include machine-readable markings, metadata, or watermarks identifying it as AI-generated, as required by applicable law (including Article 50 of the EU Artificial Intelligence Act as of its application date). You must not remove, alter, or obscure such markings. When you publish AI-generated or AI-manipulated media — in particular content that could be mistaken for authentic footage of a real person — you are responsible for providing any disclosure of its artificial nature required by the laws of the jurisdictions where you publish it and by the platforms you publish on.
8.6 Revocation. You may delete your avatar photos, voice clone, and generated media at any time through the Service. If a person whose likeness you used with consent revokes that consent, you must promptly delete the related content and cease further generation.
You agree not to, and not to attempt to:
We may investigate violations and take any action we reasonably deem appropriate, including content removal, feature restriction, suspension, or termination (Section 12), and reporting to authorities where required.
The Service integrates third-party services — including AI processing providers, payment processing by Paddle, and publishing channels you choose to connect (e.g., Telegram). Your use of a third-party service is governed by that party's own terms and privacy policy. The current list of AI and infrastructure sub-processors is maintained in our Privacy Policy. We are not responsible for third-party services we do not control, but we choose our processors with care and bind them to data-protection obligations as described in the Privacy Policy.
If you connect a publishing channel (such as a Telegram bot), you authorize us to transmit the content you schedule to that channel on your behalf. You can disconnect channels at any time in settings.
We aim to keep the Service available and performant, but we do not guarantee uninterrupted availability. Maintenance, updates, or events beyond our reasonable control may cause interruptions. We may modify features of the Service; if we materially reduce core paid functionality mid-billing-period, your remedy is set out in Section 5 (refunds) and Section 12 (termination).
Support is provided in-app and via support@momlabel.ai. Payment and billing support is also provided by Paddle. Buyer support contacts: support@momlabel.ai, +996 551 248 926.
By you: you may stop using the Service and/or delete your account at any time in account settings. Account deletion is subject to a 30-day grace period during which you can restore the account; after the grace period, your data is deleted as described in the Privacy Policy. Deleting your account does not automatically entitle you to a refund outside Section 5.
By us: we may suspend or terminate your access (in whole or in part) if: (a) you materially breach these Terms (including Sections 8 and 9); (b) we are required to do so by law; (c) your use creates security, legal, or technical risk to the Service or others; or (d) we discontinue the Service entirely. Where practicable and lawful, we will give you prior notice and an opportunity to cure. If we terminate without cause, or discontinue the Service, we will refund the unused portion of any prepaid period pro rata.
Sections 6.4, 6.5, 7, 8.3, 13–17 survive termination.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Without limiting the foregoing: (a) AI Output is generated by probabilistic models and may be inaccurate, incomplete, or unsuitable — you must review AI Output before relying on or publishing it; (b) career guidance, plans, and analyses provided by the Service are informational tools, not professional, legal, or financial advice, and we do not guarantee any career, commercial, or streaming outcome; (c) we do not warrant that AI Output is free of third-party rights claims in every jurisdiction, and the legal status of AI-generated works may vary by country.
Nothing in these Terms excludes warranties or rights that cannot be excluded under the laws of your country of residence.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) MOM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR GOODWILL; AND (b) MOM'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID TO US (VIA PADDLE) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (ii) FIFTY (50) US DOLLARS.
These limitations do not apply to: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; gross negligence or willful misconduct; or any liability that cannot be limited by applicable law (including non-waivable consumer rights in your country of residence).
You will indemnify and hold harmless MOM, its officers, and employees from and against claims, damages, and reasonable costs (including legal fees) arising out of: (a) Your Content, including any claim that it infringes third-party rights; (b) your breach of Sections 6.4, 8, or 9; or (c) your use of AI Output outside the Service in violation of law or third-party rights. This obligation applies to the extent the claim is not caused by our own breach of these Terms. If you are a consumer, this section applies only to the extent permitted by the mandatory consumer laws of your country of residence.
These Terms are governed by the laws of England and Wales, excluding its conflict-of-law rules. Any dispute arising out of or in connection with these Terms, including any question regarding existence, validity, or termination, shall be referred to and finally resolved by arbitration under the LCIA Rules, which Rules are deemed incorporated by reference into this clause. The number of arbitrators shall be one; the seat of arbitration shall be London, England; the language of the arbitration shall be English.
Consumer carve-out: if you are a consumer, this section does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence, or of your right to bring proceedings in your local courts where such right cannot be waived. Before starting formal proceedings, we ask (but do not require) that you contact us at legal@momlabel.ai — most issues can be resolved quickly and informally.
Changes to these Terms. We may update these Terms from time to time. For material changes, we will notify you at least 14 days in advance by email and/or in-app notice. Continued use of the Service after the effective date of changes constitutes acceptance; if you do not agree, cancel your subscription and stop using the Service (with a pro-rata refund of the unused period if you cancel because of a material adverse change).
Entire Agreement. These Terms, together with the Privacy Policy and any plan-specific terms presented at purchase, are the entire agreement between you and MOM regarding the Service.
Severability; Waiver. If any provision is held unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver.
Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets, with notice to you.
Force Majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
Language. These Terms are drafted in English. Translations may be provided for convenience; the English version prevails to the extent permitted by law.
MOM GLOBAL LLC (ОсОО «МОМ Глобал»)
Registration No. 330811-3301-ООО · TIN 02806202610063
316 Chui Avenue, Bishkek, Kyrgyz Republic
Legal & notices: legal@momlabel.ai
Support: support@momlabel.ai · +996 551 248 926
Data protection (see Privacy Policy): privacy@momlabel.ai